{"id":9426,"date":"2023-08-23T03:05:14","date_gmt":"2023-08-23T03:05:14","guid":{"rendered":"https:\/\/www.chapung.com\/?page_id=9426"},"modified":"2025-10-27T11:05:49","modified_gmt":"2025-10-27T03:05:49","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/chapung.com\/da\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9426\" class=\"elementor elementor-9426\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-57e304e elementor-section-height-min-height animated-slow elementor-section-boxed elementor-section-height-default elementor-section-items-middle elementor-invisible\" data-id=\"57e304e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a2c8bf\" data-id=\"3a2c8bf\" data-element_type=\"column\" data-settings=\"{&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"ob-is-breaking-bad elementor-section elementor-top-section elementor-element elementor-element-b9279a8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9279a8\" data-element_type=\"section\" data-settings=\"{&quot;_ob_bbad_use_it&quot;:&quot;yes&quot;,&quot;_ob_bbad_sssic_use&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f172f75 elementor-invisible\" data-id=\"f172f75\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;_ob_bbad_is_stalker&quot;:&quot;no&quot;,&quot;_ob_teleporter_use&quot;:false,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47a8d61 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-heading\" data-id=\"47a8d61\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_harakiri_text_clip&quot;:&quot;none&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Vilk\u00e5r og betingelser<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3910971 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"3910971\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Last Updated on 25 November 2024<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84ef226 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"84ef226\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The following general booking terms and conditions apply to all bookings made for stays at Chapung Sebali.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dce887 ob-has-background-overlay elementor-widget elementor-widget-toggle\" data-id=\"9dce887\" data-element_type=\"widget\" data-settings=\"{&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;}\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1651\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1651\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Special Rates & Booking Guidelines<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1651\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1651\"><p><b>Special Internet Rates<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Special internet rates apply only to bookings made through our official website at <\/span><a href=\"https:\/\/chapung.com\/da\/\"><span style=\"font-weight: 400;\">www.chapung.com<\/span><\/a><\/p><p><b>Currency &amp; Tax<\/b><span style=\"font-weight: 400;\">:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">All selling rates and billing are processed in Indonesian Rupiah (IDR).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Room and spa rates include a 21% government tax and service charge.<\/span><\/p><p><b>Inclusions<\/b><span style=\"font-weight: 400;\">:<\/span><\/p><p><span style=\"font-weight: 400;\">Room rates include daily breakfast for up to two guests in the Deluxe Suite, Deluxe Pool Suite, and One-Bedroom Villa, and for up to four guests in the Two-Bedroom Villa and The Residence.<\/span><\/p><p><span style=\"font-weight: 400;\">Rates are quoted per room, per night, for a maximum of two guests in the Deluxe Suite, Deluxe Pool Suite, and One-Bedroom Villa, or for four guests in the Two-Bedroom Villa and The Residence.<\/span><\/p><p><b>Additional Charges<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Additional services, such as extra persons or airport transfers, are available at an additional charge.<\/span><\/p><p><b>Special Group Rates<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Special group rates are available, please contact us at sales@chapung.com.<\/span><\/p><p><b>Group Booking Limitations<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">This booking system accommodates reservations for a maximum of five Suites or Villas. For bookings of six or more, please contact us via email for assistance.<\/span><\/p><p><b>Rate Changes<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Rates are subject to change without prior notice.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1652\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1652\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Extra Bed & Airport Transfer Policies<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1652\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1652\"><p><b>Extra Bed Policy:<\/b><\/p><ul><li>An additional charge applies for the 3rd person in the room (only one extra bed is allowed per room per night).<\/li><li>Children aged 0 \u2013 5 years: Free of charge when sharing a bed with adults or using an extra bed, including daily breakfast for 1 person.<\/li><li>Children aged 6 \u2013 11 years: IDR 450,000 net per extra bed per night, including breakfast for 1 person.<\/li><li>Guests aged 12 years and above: IDR 900,000 net per extra bed per night, including breakfast for 1 person.<\/li><\/ul><p><b>Airport Transfer:<\/b><\/p><ul><li>IDR 800,000 net per way (maximum 4 persons per car).<\/li><\/ul><p><b>Reservation Information:<\/b><\/p><ul><li>Online Reservations: We highly recommend making reservations online for your convenience.Our booking engine (<a href=\"https:\/\/book-directonline.com\/chapung-se-bali-resort-and-spa\/properties\/chapungsebalidirect\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/book-directonline.com\/chapung-se-bali-resort-and-spa\/properties\/chapungsebalidirect<\/a>) uses Secure Socket Layer (SSL) technology to ensure that all information is encrypted, providing you with a safe and secure booking experience. You will receive an instant booking confirmation upon completing your reservation.<\/li><li>Offline Reservations: All offline reservation inquiries will be responded to within 1 working day.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1653\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1653\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Payment & Cancellation Term \u2013 Flexible<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1653\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1653\"><p><b>Advance Purchase Policy:<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced Purchase Promotion: Payment submitted is non-refundable in case of cancellation. Changes to dates may be possible under \u201cForce Majeure\u201d circumstances or upon request.<\/span><\/li><\/ul><p><b>Low Season (6 January \u2013 30 June &amp; 6 October \u2013 20 December):<\/b><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A one-night cancellation fee will be applied if the booking is canceled within 3 days prior to arrival.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">To verify the validity of your credit card, a charge of US$ 1 will be applied upon reservation. This amount will be immediately voided and returned to your credit card.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment may be settled upon check-in at reception.<\/span><\/li><\/ul><p><b>High Season (1 July \u2013 5 October &amp; 21 December \u2013 5 January):<\/b><\/p><ul><li>To verify the validity of your credit card, a charge of US$ 1 will be applied upon reservation. This amount will be immediately voided and returned to your credit card.<\/li><li>After booking, we will send you a secured online payment link. Please ensure payment is made at least 30 days before arrival. We recommend using this online payment link for security and to avoid showing your credit card at check-in.<\/li><li>If payment is not received via the online link by 30 days before arrival, we will proceed to charge your credit card manually. In this case, the physical credit card used for payment must be shown upon arrival for verification.<\/li><li>If payment is made manually and you are unable to show the physical card upon arrival, we will refund the full amount to your credit card, and payment will need to be resubmitted.<\/li><li>If you settle payment before 30 days and cancel before this period, we will refund the full amount to your credit card. No refunds will be issued for cancellations made less than 30 days prior to arrival.<\/li><li>Refunds typically take up to 2 weeks, depending on your credit card issuer.<\/li><li>A 100% cancellation fee will be applied for bookings canceled within 30 days of arrival.<\/li><\/ul><p><b>General Policy (All Seasons):<\/b><\/p><ul><li>A 100% charge of the total accommodation rate will apply for early departures.<\/li><li>A 100% charge will apply for no-shows or cancellations on the day of arrival.<\/li><li>All cancellations must be made via email to <a href=\"mailto:reservation@chapung.com\">reservation@chapung.com<\/a><\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1654\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1654\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Deposit is non-refundable<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1654\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1654\"><p>We highly recommend reviewing the terms and conditions of each special promotion for a clear understanding of the details.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1655\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1655\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Special Requests<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1655\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1655\"><p>Special requests are welcome; however, for specific room locations, bedding types, facilities, or dietary preferences, these must be communicated to us at the time of booking. All special requests should be made in writing. While we will make every effort to accommodate reasonable requests, we cannot guarantee fulfillment unless confirmed in advance. Please note that all bookings with special requests will be treated as standard bookings, subject to the conditions outlined above.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1656\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1656\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Transaction or Communication Failures or Malfunctions<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1656\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1656\"><ul><li>Chapung Sebali is not responsible for communication difficulties, malfunctions, failures, or any lost, stolen, or misdirected transmissions, messages, or entries, nor for the security of any communications.<\/li><li>We reserve the right to cancel or modify reservations in cases of inappropriate or fraudulent activity, or when reservations result from a mistake or error.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1657\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1657\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Check In and Check Out<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1657\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1657\"><p>Check-in time is at 14:00.<br \/>Check-out time is at 12:00.\u00a0<\/p><p>Early check-ins are subject to room availability and may incur additional charges.<br \/>Late check-outs are also subject to room availability and additional charges, as follows:<\/p><p>Up to 13:00: No charge (FOC)<br \/>Up to 16:00: An additional 30% of the 1-night room rate<br \/>Up to 19:00: An additional 50% of the 1-night room rate<br \/>After 19:00: An additional full 1-night room rate<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1658\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1658\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Children Policy<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1658\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1658\"><ul><li>Children are welcome from 0 to 11 years old. Only one child is allowed to share a room with parents, unless otherwise permitted.<\/li><li>Baby cots are available at no additional cost. Advance booking is highly recommended.<\/li><li>Babysitting services are available for an additional fee. Advance booking is also highly recommended.<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1659\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1659\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Resort Facilities<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1659\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1659\"><p><span style=\"font-weight: 400;\">Some resort facilities are complimentary for in-house guests, including scheduled shuttle service to or from Ubud Center, access to the Jungle Fish Pool Bar, and wireless internet throughout the resort. Other facilities may incur additional charges. For further inquiries, please contact our reservations team at <\/span><a href=\"mailto:reservation@chapung.com\"><span style=\"font-weight: 400;\">reservation@chapung.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16510\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-16510\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Pets Policy<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16510\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-16510\"><p><span style=\"font-weight: 400;\">Pets are not allowed at Chapung Sebali. In-house guests and visitors are not permitted to bring any pets or animals, even temporarily, onto the property.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16511\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-16511\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Guest Conduct Policy<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16511\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-16511\"><p><span style=\"font-weight: 400;\">We kindly ask our in-house guests to conduct themselves in a respectful and considerate manner, ensuring that they do not disturb the enjoyment of other guests. In the event that you or your party cause any distress, danger, or inconvenience to others, we reserve the right to terminate your booking and request that you leave the resort immediately. No refunds or compensation for accommodations, facilities, or services will be provided, and we will not cover any expenses or costs incurred as a result of the termination. Full payment for all booked accommodations, facilities, and services must be settled upon check-out.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16512\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-16512\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Property Damage Liabilities<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16512\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-16512\"><p><span style=\"font-weight: 400;\">In-house guests and visitors are financially responsible for any damage or permanent injury resulting from human negligence, the consumption of alcoholic beverages, the use of fireworks, or other inflammable goods, caused to the resort&#8217;s property during their stay or visit, including during check-in and check-out.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16513\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-16513\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Loss of Property<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16513\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-16513\"><p><span style=\"font-weight: 400;\">We are not responsible for the theft or loss of personal belongings during your stay. For your convenience, in-room safes are provided in each villa, as well as safe deposit boxes at the front desk, free of charge, to secure your valuables and personal belongings<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16514\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-16514\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Development Works<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16514\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-16514\"><p><span style=\"font-weight: 400;\">General refurbishment is periodically necessary to maintain the high standards of our resort. We will notify guests of any ongoing building or refurbishment work. Should this impact the enjoyment of your stay, we may offer you the option to select a comparable package, book an alternative package, or cancel your reservation if needed.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16515\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-16515\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Force Majeure<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16515\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-16515\"><p><span style=\"font-weight: 400;\">We cannot accept liability or provide compensation for the failure or improper performance of our obligations to you when prevented by events that are unforeseeable or unavoidable, even with due care. This includes, but is not limited to, war, riots, terrorist activity, natural disasters, nuclear, chemical, or biological incidents, fires, severe weather conditions, and other similar events beyond our control.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16516\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-16516\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Complaints<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16516\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-16516\"><p><span style=\"font-weight: 400;\">We are committed to ensuring that your booking arrangements are handled with care and that everything runs smoothly. In the event of any issues during your stay, please notify a member of our management staff immediately so that we can investigate the matter. If the issue remains unresolved at check-out and you wish to file a complaint, please submit a formal complaint letter via email to <\/span><a href=\"mailto:info@chapung.com\"><span style=\"font-weight: 400;\">info@chapung.com<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-16517\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-16517\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\"><li>Terms and Conditions Updates<\/li><\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-16517\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-16517\"><p><span style=\"font-weight: 400;\">Chapung Sebali reserves the right to update or revise these Terms and Conditions at any time. We kindly encourage you to review this page periodically to stay informed about any changes. The most recent revision date is indicated at the bottom of this statement.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions Last Updated on 25 November 2024 The following general booking terms and conditions apply to all bookings made for stays at Chapung Sebali. Special Rates &#038; Booking Guidelines Special Internet RatesSpecial internet rates apply only to bookings made through our official website at www.chapung.com Currency &amp; Tax:All selling rates and billing are [&hellip;]<\/p>","protected":false},"author":4,"featured_media":6576,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9426","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/pages\/9426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/comments?post=9426"}],"version-history":[{"count":0,"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/pages\/9426\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/media\/6576"}],"wp:attachment":[{"href":"https:\/\/chapung.com\/da\/wp-json\/wp\/v2\/media?parent=9426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}